Frequently Asked Questions
How often should I change my filter?
How often should I change my filter?
Industry standard suggests changing your filter every 3 months, BUT… it depends! Many factors determine what cycle is best for you- pets, allergies, how often you run your HVAC system, etc. Some people choose to change their filter every 1 or 2 months.
How do I tell my Yoor Air filter is ready to be changed?
How do I tell my Yoor Air filter is ready to be changed?
After installing your new Yoor Air filter, check it after one month. Pull it out and shine a flashlight through from the coarse filter media side to the Downstream side. If you easily see the light shining through, you still have life left in your filter. Do this for a couple of months and you’ll easily be able to set an appropriate cycle duration.
How do I install my Yoor Air filter?
How do I install my Yoor Air filter?
Each filter is marked “Downstream” and/or printed with YoorAir and its size. This side is installed downstream from the air flow or closest to your HVAC unit. Another way to think of it is, one side is made of a very coarse filter media while the other side is a tighter weave.
Where is the arrow like I had on my old pleated filter?
Where is the arrow like I had on my old pleated filter?
Yoor Air filters have no arrow like you find on traditional, crappy pleated filters. Instead look for the side printed with your filter size and text that reads "Downstream" and put that text closest to your HVAC system since the filter catches the smaller particles last and is facing or is closest to your HVAC unit.
What's the MERV Rating of Yoor Filters?
What's the MERV Rating of Yoor Filters?
The MERV rating was made up from the American Society for Heating, Refrigeration and Air-Conditioning Engineers (ASHRAE). 3M made up their own standard Microparticle Performance Rating (MPR) system. To confuse consumers even more The Home Depot has their own standard as well called the Filter Performance Rating (FPR) system.
All of these ratings assume there is no air bypassing your filter. But, like water, air takes the path of least resistance so a disproportionate amount of air bypasses your filter, technically dropping the MERV rating to 0, YIKES!
Long story long, we don't use MERV as a rating because our filters don't allow air to freely flow around the filter.
The official MERV for each filter is as follows:
- The Protector: MERV 6
- The Pet Whisperer: MERV 8
- The Clean Freak: MERV 8
Do those "thick" filters cause damage to my HVAC system?
Do those "thick" filters cause damage to my HVAC system?
No. Yoor Air filters use depth loading. Which are designed to eliminate unfiltered air bypass and are the perfect balance between filtering ALL the air while keeping stress on your HVAC motor (measured in air pressure resistance) to a minimum.
We have tested this so you don't have too.
How small of particles can your filters trap?
How small of particles can your filters trap?
Consider Microns for a moment - our filters trap particles down to 1 micron - we are talking dust and mold spores - A human hair is approximately 50 microns and that’s about as small as we can see with our eyes. So yeah, we are talking SMALL!
Do your filters eliminate Covid-19?
Do your filters eliminate Covid-19?
No air filter can eliminate Covid-19 in your home. However, we do offer the next best thing, a Bi-Polar Ionization system. This is a professionally installed system that would be in-line with your current HVAC system. Please email us at hello@yoorair.com to inquire.
What materials is a Yoor Air filter made of?
What materials is a Yoor Air filter made of?
Yoor Air filters are made of different layers of polyester filter media custom made to our specifications, an embedded sturdy galvanized metal frame, The Protector and The Pet Whisperer have an anti-microbial system to eliminate organic compounds, and the Clean Freak carbon filter has 45 grams of activated carbon to help eliminate odors.
I don't see my filter size on your website.
I don't see my filter size on your website.
Since we don't sell 4" or 5" depth filters, see the next FAQ below. We probably have your filter size. If you need a custom size, on the product page, under "Popular Sizes" hit “Enter My Size” and add your specific dimensions. If you’re still unsure, pop us your question at hello@yoorair.com or call us at 833-966-7247. We’re here to help.
Do you sell 4" and 5" depth filters?
Do you sell 4" and 5" depth filters?
No, we provide something better! Our 1” filters can replace your wider filters, no joke! Pleated filters need the extra depth for one reason, dirt accumulates on the surface of pleated filters. The extra depth increases the surface area and in turn, increases the service life of the filter.
But, a Yoor Air filter captures dirt and dander throughout the different layers of the filter so we have as much “trapping capacity” as wider filters.
Additionally, the sturdy inner frame stands up to the pressure created in an HVAC system so your filter won’t collapse. Hence no need for 4" or 5" box filters.
I use a 4" box filter, what do I do with the extra space from your 1" filters?
I use a 4" box filter, what do I do with the extra space from your 1" filters?
Our sturdy inner frame stands up to the pressure created in an HVAC system so your filter won’t collapse. Nor will you experience any “chatter noise” because the extended outer gasket secures your filter in place.
As for the extra space you gained using one of our filters, just think of that extra space as an extension of your plenum.
How do I know what filter size to order?
How do I know what filter size to order?
First, look at your current filter’s nominal size and order that same size. Usually it will look like this (A x B x C). If you don’t see a size, if possible, measure your filter TRACK and shoot us an email at hello@yoorair.com with the dimensions and we will gladly assist you wit finding the proper fit.
How do I measure the correct size for my filter track?
How do I measure the correct size for my filter track?
You may have noticed 2 different sizes printed on the cardboard or plastic frame of other brand’s filters. The first is a rounded number like 20x24x1. This is the nominal size and is used to keep it simple for consumers. The second is the actual filter size measurements and contains fractional numbers such as 19 ⅝” x 23 ⅝: x ¾”.
Since we do not have a conventional frame, Yoor Air filters are printed with the nominal size directly on the filter media.
Can I order a single filter?
Can I order a single filter?
Yes, you can make a single purchase; however, we encourage signing up for a subscription because, speaking from experience, a subscription is the ONLY way to ensure you change your filter on a regular basis.
Do you have a filter subscription service?
Do you have a filter subscription service?
Yes! You can subscribe to get your filters delivered to your home every 1, 2, 3, 6 and 12 months to make sure you are changing your home filters on time.
Where do I subscribe to get my filters delivered on time?
Where do I subscribe to get my filters delivered on time?
You can subscribe at checkout and select how frequently your filters get delivered to your home.
What do you mean my filter is Sided?
What do you mean my filter is Sided?
Yes, that is correct, your Yoor Air filter has sides. To get the maximum life out of a Yoor Air filter, it needs to be installed in a specific direction. Since we don’t have an external frame, the orientation is printed directly on your filter.
What does the printed word Downstream mean on my filter?
What does the printed word Downstream mean on my filter?
The side labeled DOWNSTREAM is inserted so that it's closest to your HVAC unit.
The different layers of a Yoor Air filter trap different size particles. Trapping the big stuff first preserves the cleanliness of the next filter layer which traps the next smallest particles, and so on. The incoming air (referred to as the return air) is the dirtiest air, so it gets trapped in the outer filter layer with the loosest weave. The side printed with your filter size and DOWNSTREAM catches the smaller particles and is facing or is closest to your HVAC Unit.
How do I install my Clean Freak Carbon Filter?
How do I install my Clean Freak Carbon Filter?
We currently have 2 types of carbon filters:
White and Black
For filters with one white side and one black carbon side, install with the printed white side facing AWAY from your HVAC unit.
Your dirty return air comes in contact with the white side first, trapping the large particles. The smaller particles and odors are contained within the carbon granules. In this case, it’s the carbon side that is closest to your HVAC unit.
White on both sides
Install your filter with the printed side closest to, or facing, your HVAC unit. In this case, your carbon layer is encapsulated between two white, polyester media layers.
Why does my new Clean Freak Carbon Filter look different than my old one?
Why does my new Clean Freak Carbon Filter look different than my old one?
We currently have 2 types of Carbon Filters:
White and Black*
For filters with one white side and one black carbon side, install with the printed white side facing AWAY from your HVAC unit.
Your dirty return air comes in contact with the white side first, trapping the large particles. The smaller particles and odors are contained within the carbon granules. In this case, it’s the carbon side that is closest to your HVAC unit
*To note: We are phasing these ones out for the new all-white (with internal carbon layer)
All-White on Both Sides (with internal carbon layer)
Install this filter with the printed side closest to, or facing, your HVAC unit. In this case, your carbon layer is encapsulated internally between the two polyester "white" media layers.